Frequently Asked Questions
What is the rental duration for the ballroom gowns?
Our rental plans usually are for 4 days maximum, providing flexibility for your special events. Your order will arrive by 8PM on your delivery date via our shipping partners. Slip it on and enjoy your dancing in your glamorous new look! Our most common rentals are 4 day reservations. If you need to rent the product for longer periods just call our team. We recommend you book your order to arrive one week prior to your event to ensure you have plenty of time to ensure the perfect look.
Day 1 - Receive your dress and try it on
Day 2 - Accessorize and prepare for your dancing event
Day 3 - Wear it and look glamorous in your new look
Day 4 - Return your rental at your nearest shipping carrier by 12pm
Do you offer personalized assistance in selecting gowns?
What are the prices for gown rentals?
How much is Shipping?
If you pick up your order from our Bling Gowns location then shipping is FREE.
Our standard shipping rate for a single dress is $39.95. Standard shipping times are 4-5 business days.
Our expedited shipping rate for a single dress is $79.95. Expedited shipping times are 1-2 business days.
How can I inquire about rental availability?
How do I search for a dress?
Search our collection of dresses for your perfect dress. You can filter by style to narrow down your favorites.
How do I try on a Rental Dress?
It's easy to try on a dress that you are interested in renting! Under the detail page of each dress there is a Try On option. Just select this option and add it to your cart and we will send it to you on the next available date. We will authorize your payment card for the Retail Value of the dress as a security deposit. You will only be charged the shipping for trying on a dress. When the dress arrives you can try it on for 24 hours. If it doesn't fit just return it at our shipping partner's location by 12pm the next day after receiving it. Make sure to keep the Instruction Tag attached to the dress (if it comes back removed we will assume you have worn it and you will be charged a Rental fee). Once we have received the dress then we will release the authorization hold on your payment card. If your event is at a later date, then still return it by 12pm the next day and then rebook the dress for the dates of your event. That way we can send it to you for your event and you will already know that it fits
What if I Accidentally Damage a Dress?
We understand that some wear and tear and missing stones may be inevitable but significant damage and theft is not covered and the cost to repair or replace will be deducted from the deposit. In some cases when the dresses is damaged beyond repair and can no longer be rented or sold then we will have to charge you 125% of the retail price (not including any rental fees already charged) plus any applicable taxes.
Can I Buy a Dress I Rent?
Of course! Contact our team for the price of the dress minus your rental fee
Do You Clean The Dresses?
Yes, in between each rental the dresses our professionally cleaned
What if The Try On Dress Doesn't Fit?
If this happens we can help! Choose one of the following options:
Option 1: Return it and Pick another dress
In most cases, we can overnight you another dress in time for your event. Contact us once you've tried it on and we'll ship you another dress.
Option 2: Return it and receive a full refund (less shipping)
We’re happy to give you a full refund (less the cost of shipping, rental fee of accessories and salable items) if none of the dresses in your order fit. To receive a refund, Contact Us within 24 hours after receiving your order. Using the same shipping box affix the pre-paid return shipping label and drop off the order at your nearest shipping location by 12pm the next day. Please note that failure to deliver the order by 12pm the next day will result in a full charge of the rental and no refund will be issued. Also, please ensure that the instruction tag remains affixed to the dress. No refund will be issued if the instruction tag has been cut off, removed, or tampered with
What if I Don't Return a Dress?
Not a problem! If you have decided to keep the dress and want to purchase it just contact us and let us know. We will charge you the retail price of the dress at the time you notify us and the rental fee you have already paid for (not including shipping and tax) will apply towards the retail price of the dress. If, however, we do not hear from you and you decide to keep it we will assume that the dress is late and we will charge you $100 each day for every day that it has not been returned to us. After 14 days (after the rental end date) we will assume that you will no longer return the dress and we will charge you 125% of the Retail Price (plus any applicable taxes) of the dress in addition to the Rental Fee, late fees, shipping, deposit, and any additional taxes already paid for by you.
If you have any other questions feel free to contact us and we will be happy to answer them and place them in our FAQs page.
I need to Cancel a Rental?
It's easy to cancel your rental order! Just contact us and send us an email stating you would like to cancel your order. Please ensure that you receive a response from us with a cancellation number within 48 hours. If you have not received a response please try contacting us again. Please note that you may cancel your rental order at least seven (7) days prior to the ordered delivery date, subject to the following cancellation fees: (i) for cancellations that are thirty (30) or more days in advance of such delivery date, no cancellation fee; and (ii) for cancellations that are less than thirty (30) days in advance of such delivery date, full credit that can be applied to a future Bling Gowns. rental; credit at Bling Gowns. shall be good for one year from the date of issue.